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Programming Yim
Siam access numbers on your mobile:
It is simple to program your mobile phone
to call family and friends in Thailand by using the numbers you
already have stored in your phone book. Just follow these steps:
1. Edit the number entries in your phone book to have the Yim
Siam Access number in front of them.
2. Then you have to insert a 'pause' between the Yim Siam access
number and the number in your phone book, as shown below, so you
can call automatically by using 'pause dialing':
For Nokia Phones:
A 'p' should appear after * has been pressed 3 times: i.e. 08710099900
(then key in *** and your phone will show a 'p') - then key
in the number you want to call, e.g. 006622412324 - then save
it under the persons name.
For Siemens/Panasonic
Phones: The procedure is the same as for Nokia, but
a pause is shown as '+' and this should appear after 0 has been
pressed and held.
For Motorola / Ericsson
Phones: The procedure is the same as for Nokia, but
a 'p' should appear after * has been pressed and held.
3. Or, you can simply save the Yim Siam access
number 0871 669 1010 on its own in your phone book for when you
call other numbers not stored in your phone book.
Service Provider
Information
Please check with your telephone service provider
that they are charging you correctly to call the Yim Siam access
number 0871 669 1010. The price British Telecom charge to dial
the Yim Siam access number is 10 pence per minute.
Mobiles:
If you are ringing from a mobile phone you could be surcharged
by your mobile operator. This depends on your mobile operator
and which tariff plan you have. Yim Siam advises all its customers
to get in touch with their mobile phone provider to double check
if they surcharge on calls to our access number.
Non-BT Lines:
If you are ringing from a phone line other than BT (e.g. NTL
or Telewest) you may be surcharged by these operators. We do
advise Yim Siam customers to get in touch with their phone provider
to double check if they surcharge on calls to our access number.
Contact Details for the major UK phone companies
are given below:
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- 08705 214 000 |
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- 01707 315000 |
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- 0800 80 10 80 |
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- 0845 6000 789 |
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- 07836 191 191 |
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- 0800 800 152 (business)
- 0800 800 150 (residential) |
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- 01752 200 200 (business)
- 01752 300300 (residential) |
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- 0800 052 7888 |
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- 0800 953 9000 |
Complaints Procedure:
In the event that your service provider does charge you more than
10 pence per minute to call the Yim Siam access number, you have
the right to complain to the Director General of the Office of Communications (Ofcom). Details of how to contact Ofcom are
given on their website: www.Ofcom.gov.uk.
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